When Will Your Order Leave Our Warehouse?
We print every item to order and aim to have it packed and dispatched within ten business days of being ordered. Please allow 6-15 working days for European and up to 40 working days for International orders to be delivered.
Order delays during Covid-19
You can expect shipping delays. More countries are limiting passenger flights and closing their borders.
While this doesn't directly impact cargo, fewer passenger flights mean fewer transit options for shipments and longer lines at borders.
We're staying in touch with our fulfillment partners about fulfillment and shipping delays. Here are the estimates we are currently looking at:
● European deliveries: 5-20 business days
● International deliveries: 10-25 business days
We're following the situation and are in touch with our shipping carriers .The carriers could take up to 20 more business days for European and up to 25 business days for International orders to be delivered
If orders have not been received within 20 days of expected arrival, please e-mail us with a question at firstname.lastname@example.org to get in touch.
In the rare cases that a parcel is marked as delivered by the courier, but you haven't received it yet, we unfortunately cannot refund or replace the order. Again, this only applies if the tracking details state that a delivery was made to your address. We will cover a variety of courier errors such as lost or damaged in transit, postage due errors or generally misrouted packages when tracking provides no clear details or cause.
Under certain circumstances such as courier errors, lost or damaged in transit, postage due errors or generally misrouted packages where the tracking provides no clear details or cause we will reship your items without additional costs.
If your tracking states one or multiple unsuccessful delivery attempts and your shipment hasn't been picked up at your local post office it will be sent back to our warehouse. We will then only be able to reship your package at your own expenses.
International Shipments from the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. As a customer you will be responsible paying for these fees to appropriate customs agency. Unfortunately we are not able to pay or refund these fees.
Express Shipping is available now. Please note that we cannot offer express shippings for every destination country we deliver to. You can check your possible shipment types at the checkout and select what you prefer. The prices for express shippings may vary by your Destination Country.
If you have received a shipping confirmation, you can always track your order and check the current status. Please note that it can take up to a few days until updates can be displayed. For further information visit our FAQ section here.
Countries We Deliver To
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City
Armenia, Australia, Azerbaijan, Bahrain, China, Georgia, Hong Kong, Indonesia, India, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Mongolia, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Qatar, Anguilla, Antigua and Barbuda, Argentina, Brazil, Chile, Costa Rica Colombia, Dominica, Greenland, Jamaica, Paraguay, Peru, Suriname, Uruguay, Venezuela, Benin, Botswana, Cameroon, Cape Verde, Congo, Egypt, Eritrea, Ghana, Kenya, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Seychelles, South Africa, Tanzania, Tunisia